Shipping/Return Policy
FREE SHIPPING on all orders.
- Expected shipping time may vary. Average processing time: 3-5 days, Shipping: 1-3 days. We only ship on Mondays-Tuesdays to avoid plants sitting in warehouses over the weekend.
UPDATE: Processing may take longer than usual due to an influx of orders. - If your plant comes damaged please send us an email within 48 hours with an attached photo and description and we will contact you about a replacement or refund.
- If a package is severely delayed due to the shipping carrier please contact the carrier (USPS, UPS, FEDEX).
- If you have any questions about your online order, send us an email at info@greendoorgarden.com.
- If for any reason you are not satisfied, send us an email and we'll work with you to make things right.